FAQ

Why should I use your site’s service?

Because we understand your struggle, and we want nothing but the best for you. Instead of you having to go through all the difficulties of securing a mobile contract alone, we are here to help you out and guide you in every step of the process.

Can I keep my number?

Of course. We know how time consuming it would be to change your number and let everyone know. Fortunately, most networks today will allow you to use your old number, even if it is from another network. Just request for the Porting Authorisation Code from your old provider, and your existing number will be ported to your new network once your contract takes effect.

What phones are available?

The phones available for individuals with imperfect credit are not much different than those offered to individuals with excellent credit, except of course when it comes to the newest phones in the market. As a general rule of thumb, avoid applying for handsets which are released in the last six months, because they still are very in demand, expensive, and most difficult to qualify for if you have bad credit.

What if I don’t want a new phone?

No problem! While many applicants definitely want a new phone to go along with their contract, there are those who simply want the convenience of postpaid and the opportunity to save money as well, which is exactly what you will get with SIM only deals. If you still have an existing phone that you like using, you can opt for a SIM only contract and enjoy bigger savings.

Which providers can I apply for?

We work with the country’s major network providers, such as O2, Vodafone, Virgin, Tesco, and EE, to name just a few. This is why you can rest assured that you are given the most number of options to choose from as compared to any other comparison sites out there.

What other gifts can I get?

For the meantime, we don’t cater any offers with free gifts attached to them such as free laptops, consoles, etc. While you may see other websites promising free gifts, we don’t recommend applying for those as they can make your contract very expensive.

How much does it cost?

Our service is totally FREE! The amounts we show you reflect the actual monthly rates that you will see on the providers’ websites as well.

How safe is my personal information?

Our site requests that you fill out our online form in order for us to respond to your queries in the soonest possible time using the contact details that you have provided. Rest assured that these data will only be used to get back in touch with you regarding your request, but will be kept private and confidential. Any information you provide us with is sent through an encrypted connection so that your security and privacy will never be compromised.